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WorkOut Results files are stored in the wrong directory when using a login containing a period “.”

Document ID: DQ123
Relevant to following products: WorkOut 2.0
Document description: Problem: WorkOut Results files are stored in the wrong directory when using a login containing a period “.”



If any part of the directory file path to store the results contains a “.” symbol then the symbol is replaced with a space. If for example your Windows logon name contains a “.” such as “Fred.Smith” your results files will be stored in a directory made up of “Fred Smith” rather than “Fred.Smith”.

WorkOut does this to prevent a problem which occurs on earlier Windows operating systems.

To resolve this problem either change your Windows login account name to not include a “.”. Alternatively, this problem has been resolved in builds 294 and later (contact Dazdaq Solutions if you require an update).



Related articles:
DQ101: How do I find which version of the software I am using?
How To: Find which version of the software is in use.





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