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I get the error message: “The dongle product ID does not match the installed product.”

Document ID: DQ085
Relevant to following products: Manta WorkOut 2.0
Document description: Error Message: “The dongle product ID does not match the installed product.”



This situation occurs if you have installed both Manta and WorkOut 2.0 on your system. For example, if you install Manta, UnInstall Manta and then install WorkOut 2.0 this problem can occur.

To resolve this, use the registry to edit the key as follows:

Got to Start | Run | and type regedit

Navigate to the key:

HKEY_CURRENT_USER\Software\Dazdaq\Manta

Edit the value ProductID as follows:

If using Manta set it to 64 (decimal) and for WorkOut 2.0, set it to 128 (decimal)



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